Citation numbers on pink tickets usually start with 1-, enter the 1, not the dash and no spaces. If you have a pink ticket, check out this video for a quick look at where to find relevant information:
Got a White Ticket?
White tickets often show a "Court Case #." That is not going to be your court case number and it will not help us find your case. If you have a white or a pink ticket, please provide the citation number.